Information Technology

Full-time Description

This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
• Strong interpersonal, written and verbal communication skills required
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change
• Strong decision-making, organizational and problem-solving skills
• Respond to tickets for support from the team
• Respond to emails and phone calls
• Maintain the servers and system
• Setup VOIP Phones
• Network troubleshooting
• PC troubleshooting
• Remote desktop experience
• Work after hours on call if needed
• Ability to research system issues
• Onboarding-setting up credentials and equipment for new hires
• Inventory of existing equipment and ordering new equipment
• IT related projects
• Conduct follow up on specific requests made by team
• Other tasks as assigned
  
  

Requirements

Education and Training:

• High School Diploma
• 3-5 years related experience; or equivalent combination of education and experience
  
  

Adaptability

• Adapts to changing work demands
• Stays focused on own work when faced with challenges and/or difficulties
• Stays open to and learns from feedback
  
  

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance
• Creates documents, reports, etc. using a writing instrument or computer
• Ability to enter and locate information on a computer
• Visually verifies and/or reads information
• Sits for an extended period of time
• Must be physically present in the office as the needs of the business dictates
  
  

Salary Description $16-$17 per hour based off experience