HR Manager - Luxury High-Rise

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

JOB TITLE: HUMAN RESOURCES MANAGER

The HR Manager will play a critical role in supporting and advancing the Human Resources function in alignment with Associa-Marquis corporate policies and property-specific procedures. The role requires strategic planning, operational oversight, and hands-on management to ensure the effective implementation of HR initiatives.

Job Description:

• Support, develop, implement, and ensure adherence to Associa-Marquis corporate policies and property-specific procedures.
• Assist in the preparation and management of the property’s Human Resources budget and business plan to align with organizational goals.
• Manage all recruitment functions, including overseeing vacancies, conducting initial screenings, coordinating interviews, and ensuring alignment with budget and operational needs.
• Provide coaching, counseling, and performance management support to Department Heads, Association Managers, and employees to achieve strategic business objectives.
• Oversee all aspects of the employee lifecycle, including onboarding, on-site transfers, on-site promotions, and employment terminations.
• Ensure all HR administrative processes comply with Associa-Marquis policies and legal requirements.
• Manage day-to-day personnel administration, responding to requests and executing action plans as needed.
• Administer Disciplinary & Grievance procedures in conjunction with the Managing Director and Associa-Marquis Corporate Human Resources.
• Maintain effective employee relations, ensuring employee welfare, health, safety, and hygiene are prioritized.
• Coordinate employee social activities in collaboration with Association Managers and Department Heads.
• Conduct regular staff training sessions focused on development, compliance, and adherence to Associa-Marquis guidelines and property procedures.
• Foster a welcoming and supportive environment by maintaining an open-door policy for all employees.
• Oversee the day-to-day operations of the HR department, ensuring efficient workflows and timely completion of tasks.
  
  

Requirements

Requirements:

• 3+ years of experience in HR management and/or supervisory role.
• Previous experience in Human Resources within luxury residential or hotel (hospitality) environments is preferred.
• Must be fluent in both Spanish and English.
• Comprehensive understanding of HR policies, procedures, and labor laws.
• Proven experience in recruitment, employee relations, and performance management.
• Exceptional organizational, administrative, communication and interpersonal skills.
• Strong attention to detail and the ability to multi-task effectively.
• Ability to handle sensitive and confidential matters with discretion and professionalism.
• Familiarity with budgeting and business planning processes is a plus.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.