With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
We are seeking a highly motivated and experienced HR Manager to oversee and execute key human resources functions, ensuring smooth operations across multiple business units.This role will be responsible for the full employee lifecycle, from recruitment and onboarding to performance management, policy guidance, and compliance oversight. The HR Manager will serve as a liaison between employees and various departments, ensuring clear communication and seamless HR processes.
Talent Acquisition & Onboarding
- Manage end-to-end recruitment, including job postings, resume screening, sourcing, scheduling interviews, and conducting candidate communication and follow-ups.
- Facilitate pre-employment screenings, offer negotiations, and onboarding tasks, including benefits enrollment and I-9 verification.
- Partner with leadership to get budget approval for new hires and ensure alignment with business needs.
HR Operations & Compliance
- Handle administrative responsibilities related to employee status changes, terminations, and severance agreements.
- Act as a liaison between employees and departments, including payroll, benefits, and leave administration (LOA, accommodations, workers' compensation tracking, and documentation).
- Oversee unemployment claims, including responses, documentation gathering, and hearings.
Employee Relations & Performance Management
- Conduct exit interviews, document concerns, and escalate as needed.
- Lead investigations and ensure compliance with company policies and employment regulations.
HR Systems & Process Improvement
- Maintain and update HR tools and platforms such as Phenom and ADP.
- Provide guidance on compensation structures and company policies.
- Partner with leadership to implement PPR (Performance & Productivity Review) processes.
Requirements
Education & Experience:
- Experience in Human Resources, recruitment or related discipline, preferably in a multi-unit or multi-location environment.
- Experience managing full-cycle recruitment, onboarding, and employee relations.
- Prior experience working with HRIS systems
- Strong understanding of employment laws and HR compliance related to payroll, benefits, LOA, accommodations, and workers' compensation.
Technical Skills:
- Proficiency in HR software and systems (e.g., ADP, Phenom, Microsoft Office Suite,)
- Knowledge of unemployment claims processing, hearings, and required documentation.
Soft Skills & Leadership Abilities:
- Strong communication and interpersonal skills to serve as a liaison between employees, leadership, and various departments (e.g., payroll, benefits, LOA).
- Ability to handle confidential and sensitive information with discretion.
- Exceptional problem-solving and decision-making skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational and project management skills, with the ability to juggle multiple priorities and deadlines.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.