HR Business Partner / Training and Development Manager

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities, and master-planned community associations.

 

We have an excellent opportunity for an experienced and dynamic HR Business Partner/ Training and Development Manager to join our amazing environment with an opportunity for growth and development. Please continue reading below!

 

Summary:

Serves as a tactical and strategic business partner in providing comprehensive HR support and guidance to assigned business groups including but not limited to employee relations, performance management, investigations, legal compliance, leaves of absences, compensation, employee engagement, and succession planning. Builds and maintains relationships with the assigned business leaders and their respective departments to support the successful achievement of departmental as well as companywide goals.

 

Manages the training and development function in identifying, designing, developing maintaining, conducting, and measuring effective learning programs across the organization. This includes relevant interactive instruction through training materials, job aides, videos, and presentations delivering soft skills, competency based, leadership, and Human Resources related training to team members and supervisors.

 

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

 

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon.

 

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth.

 

What We Offer:

• Competitive Salary
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for career growth
• Collaborative environment
• Training and mentorship from successful leaders in the HOA industry
• Cell Phone Stipend
• Mileage Reimbursement
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD & D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• PTO
• Birthday Time Off
• 11 Paid Holidays (Half Days/Early office closure before certain major holidays)

 

Essential Job Duties and Responsibilities:

HR Business Partner

• Provides expertise and guidance to supervisors and team members on human resource policy/issues, including but not limited to employee relations, corrective counseling, performance management, career pathing, and development plans, leave of absence, policy interpretation, legal compliance, and compensation.
• Guides supervisors through progressive discipline and reviews documentation for accuracy and consistency of supportive documentation to eliminate potential liability.
• Anticipates potential issues by monitoring complaints and employee performance.
• Manages and resolves complex employee relations and leaves of absence concerns.
• Conduct exit interviews and follow up on new hire surveys as needed.
• Proactively assesses and diagnoses organizational issues in partnership with Management.

 

Training and Development

• Develops, executes, and measures the overall training and development strategy across the organization.
• Conducts training and development needs analysis and designs, develops, and delivers effective solutions and interventions.
• Creates and presents business cases to the executive leadership team to support proposed strategies/interventions.
• Collaborates and works proactively with business partners and key stakeholders to assess training and development needs and objectives, analyze skills gaps, and recommend effective interventions.
• Develops, deploys, and maintains a Leadership Development program aimed at creating and developing strong leadership capacity within the organization.
• Creates and utilizes various training delivery methods such as e-learning, video/teleconferencing, interactive workshops, live training, blended learning, and other such tools.
• Leverages resources across the organization to achieve designated goals.
• Utilizes analytics and other tools to measure the effectiveness of training and development initiatives and programs and adjusts accordingly.
• Oversees the LMS and ensures it is configured appropriately for maximum impact within the organization.
• Ensures all training documentation and records are accurately completed and maintained.
• Participates in the budget planning process for training and development and adheres to the budget.
• Ensures compliance with all applicable federal, state, and local employment and labor laws.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

 

Qualification Requirements:

• Proven servant leadership experience and ability to effectively interface and collaborate with all levels internally and externally in the company.
• Must be able to work in a team environment, including inter-departmental teams, assigned client group(s), and key contacts on projects and initiatives.
• Self-starting personality with the ability to manage and handle multiple projects simultaneously.
• Advanced proficiency in Zoom, Teams, Microsoft Office applications: Outlook, Word, Excel, PowerPoint, and Adobe Acrobat.
• Experience in utilizing HRIS.
• Experience with facilitation and interpretation of DiSC training is a plus but not required.
• Experience with managing LMS required.
• Ability to create training materials including but not limited to written documents, presentations, skill briefs, videos, eCourses, etc.
• Advanced knowledge and understanding of all applicable federal, state, and local employment and labor laws and compliance implications.
• Must have excellent employee relations and conflict resolution skills to work with team members and supervisors to resolve problems effectively.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Experience with and ability to thrive in a fast-paced environment.
• Must be able to solve problems and remain calm and alert during busy activity periods.
• Ability to focus and maintain attention to the performance of multiple tasks and to work and complete assignments on time despite frequent stressful, critical, or unusual interruptions.
• Excellent written and verbal communication skills, presentation, and facilitation skills.
• Excellent interpersonal skills including collaborative, consultative, influencing, coaching, and relationship management skills with the ability to drive the achievement of objectives.
• Excellent organizational and time management skills.
• Ability to perform all essential duties and responsibilities listed above with minimal supervision, handling assignments with the highest level of discretion, judgment, and independence with excellent execution.
• Able to act with discretion when handling confidential and sensitive matters.
• Strong professional business presence.
• Ability to prioritize and meet tight deadlines.
• Multiple site and state experience highly desired.
• Must possess a valid Driver’s License and maintain clean MVR.
• Must have reliable transportation and the ability to travel to company offices and onsite properties as needed.

 

Education and/or Experience:

• Bachelor’s Degree in Human Resources, instructional training, organizational development, industrial psychology, or related field required.
• High School Diploma or GED required.
• PHR or SHRM-CP or SPHR OR SHRM-SCP preferred
• 5+ years of experience in a Human Resources Business Partner, Training and Development management, or similar role.

 

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Typical office environment with low-level noise exposure.
• Ability to sit, stand, and operate business equipment.
• Ability to drive to communities.

 

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

 

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to [email protected] for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

 

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.