Host/Hostess

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Duties include but are not limited to:

• Greet guests as the enter and putting them on a waiting list if necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with residents and guests to ensure they’re happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations, and answering questions.
• A knowledge of the menu.
• Helping with other positions in the restaurant as needed.
• Providing great customer service.
  
  

Requirements

• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high quality work while unsupervised.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate point-of-sale system.
• Able to work in a busy environment.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.