With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Job Summary
- This position is in Granbury, TX
HOA Onsite Administrative Assistant
AssociaFort Worth, Texas, United States (On-site)
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visitwww.associaonline.com.
Job Description
Job Summary
- This position is in Granbury, TX
The Community Onsite Administrative Assistant supports and assists general office activities and projects of the association with administrative tasks. Provides customer service support. Under moderate supervision, work will involve contact with homeowners and board members.
Job Duties and Responsibilities Duties include but are not limited to:
- Vendor Communication- scheduling vendors, working directly with the Community Manager to coordinate on needed repairs
- Homeowner Communication- Assist with communication with homeowners who come into the office onsite, via email, via TownSq, or on the Associations website
- Compliance inspections- Conduct Community inspections, issue violations, mail violations
- Clubhouse reservations- track and monitor reservations
- Payments for Reservations/Parties- Bank runs once per month or as needed.
- Administrative Assistant- Send, receive, and forward waiver request forms. Communicate with the community manager on owner concerns and issues.
- Organizes and prepares correspondence relating to association business. Receives and responds to incoming calls from homeowners, Board members and vendors.
- Follow through on various requests.
- Processes and distributes incoming and outgoing mail for the office.
- Prints board packages and processes in house mailings.
- Update homeowner and association information in C3 and shared files. Keeps workspaces organized and maintained.
- The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification.
- Management reserves the right to add, modify, change or rescind the work of different assignment positions.
- First of the month, gather mailed statements, and receipts for the month
- Clean bathrooms and floors, vacuum, dust and water plants (inside and out)
- Take out garbage from bathrooms and clubhouse and check outside garbage and pet stations (Trash is taken out for pickup before 6:30pm for pickup on Monday and Friday.)
- Return empty trash cans from street on days maintenance man is not present
- Walk the grounds and pick up any debris
- Check pool area and log for Pool service
- Check grounds for any limbs or other obstacles in walkways/stairs
- Monitor units for violations
- Place parking lot barriers during local events and holidays
- Call and check schedule for trash on holidays
- Other duties as assigned.
High School Diploma or GED Required
Job Type: Part - Time
Salary: $18.00 per hour
Schedule:
Monday to Friday
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements
Requirements
Knowledge and Skills
Needed experience directing maintenance personnel
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Interpretation and completion of verbal and/or written instructions at a proficient level.
- Knowledge of general office equipment (copier, fax, phone systems, etc.).
- Knowledge of company policies, procedures and forms.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.