HOA Onsite Administrative Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

The Community Onsite Administrative Assistant supports and assists general office activities and projects of the association with administrative tasks. Provides customer service support. Under moderate supervision, work will involve contact with homeowners and board members. The position is located in Wylie, TX.

Job Duties and Responsibilities Duties include but are not limited to:

Vendor Communication- scheduling vendors, paying invoices, working directly with the board to coordinate on needed repairs
Homeowner Communication- Assist with communication with homeowners who come into the office onsite, via email, via TownSq, or on the Associations website
Compliance inspections- Conduct Community inspections, issue violations, mail violations
Clubhouse reservations- tracking- take deposits, coordinate the clubhouse monitor, and schedule reservations
Payments for Reservations/Parties- Bank runs to Inwood Bank on Monday mornings
Administrative Assistant- with support from accounting team, this individual will be responsible for oversight of financials, payables, delinquency
Organizes and prepares correspondence relating to association business. Receives and responds to incoming calls from homeowners, Board members and vendors. 
Follow through on various requests. 
Processes and distributes incoming and outgoing mail for the office. 
Prepares monthly board packages and in house mailings. 
Update homeowner and association information in C3 and shared files. Keeps workspaces organized and maintained. 
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. 
Management reserves the right to add, modify, change or rescind the work of different assignment positions. 
Other duties as assigned. 

Requirements

Knowledge and Skills

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. 
Professional communication skills (phone, interpersonal, written, verbal, etc.). 
Professional customer service skills. 
Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. 
Interpretation and completion of verbal and/or written instructions at a proficient level. 
Knowledge of general office equipment (copier, fax, phone systems, etc.). 
Knowledge of company policies, procedures and forms. 
Confidentiality and discretion in the performance of all duties and responsibilities. 
Time management and time critical prioritization skills. 

High School Diploma or GED Required

Job Type: Full-time

Salary: $20.00 to $22.00 per hour

Schedule:

Monday to Friday

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law