HOA Administrative Supervisor

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The HOAAdministrative Supervisor oversees bookkeeping and administrative workflow for the communities associations we serve.

Daily responsibilities:

• Maintain timesheets for bookkeeping department.
• Enter, update, and remove communities and community managers in the AP software.
• Support and cover for the AP & Administrative Assistant when they are out.
• Send out Morning News & maintains schedule for managers.
• Manage HOA Coupon Requests.
• Locate unknown checks for Bookkeepers.
• Manage HOA Taxes and HOA Audits.
• Review refunds for processing.
• Enter community Fee, Charges, & Current Property Values.
• Assist customers and respond to Roll Over Calls.
• Support various bookkeeping department tasks, such as Lead Sheets, Welcome Letters, Copy Settlement Checks, Post Assessments.
• Processes Friendlies and Temporary Coupons
• Cover for all Bookkeeping staff when they are out.
• Other duties as requested.
  
  

Requirements

• 2+ years of office administration and billing experience.
• Administrative experience from a Community Association is highly desired, not required.
• Customer focused, service driven, and team oriented.,
• Reliable and dependable with attention to detail and ability to meet time sensitive deadlines.
• Well versed in Microsoft Office Products.
• Excellent communication skills, written and spoken.
• Self motivated, proactive, and show initiative.
• Time management and time critical prioritization skills.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.