General Manger

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Come work at Associa! We are an industry leader in community association management and we are looking for a talented General Manager to join our team. If you're serious about your next move, Associa is an excellent place to grow your career.

The General Manager is responsible for leading the onsite staff of the Community Association to deliver exceptional service to the Board and Homeowners. This role will fulfill the obligations of the governing documents, bylaws, rules and regulations and the management contract in conjunction with the Board of Directors and will work in partnership and under the leadership of the Director of Community Management. The manager has significant and ongoing interaction with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and civic leaders.

Duties include but are not limited to:

• Implements Board policy and directives within the scope of the management contract.
• Manages all association operations
• Works as a liaison between the Board and Legal Counsel. Works as a liaison between the Board and Board Advisory Committees.
• Provides industry expertise in all areas of community management.
• Supervises all on-site personnel, and oversees contractors providing service to the community.
• Works with the Board on strategic initiatives, policy governance and association projects.
• Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
• Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
• Responsible for team satisfaction, training, development, and performance management.
• Prepares schedules and establishes priorities for routine and special work projects.
• Prepares annual budget estimates for Board action and approval.
• Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors.
• Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
• Establishes priorities, provides advice to the Board concerning major expenditures.
• Supervises expenditures to conform with budget guidelines.
• Establishes budget controls and prepares budget recommendations
  
  

Requirements

Requirements:

• 0 - 3 years of directly related or closely related experience in community association or large scale community management.
• Previous experience in leading a team and maintenance supervision.
• Knowledge of basic association CC&R's, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
• Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
• Proficiency in Microsoft Office: Outlook, Word, Excel
• Ability to communicate effectively, both orally and in writing
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.