About the job
PMP is seeking a motivated, detailed, communicative, and personable professional for the coveted role of General Manager (HOA) Urban, Los Angeles.
Who We Are
PMP Management is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California. Driven by our commitment to extraordinary customer care, PMP has become one of the most respected and fastest growing management firms in Southern California.
PMP’s unique company culture is one of our firm’s most prized attributes. We pride ourselves on a positive and rewarding company culture and provide our team of On-Site General Managers training and support that is unmatched in the industry.
Who We Are Looking For
PMP is looking for an energetic, passionate, personable, and detail-oriented professional to serve as the General Manager for a luxury high-rise community on located in West Los Angeles to deliver exceptional service standards that mirror luxury hotels and resorts. The ideal candidate will have at least five years of experience in the community management industry, including experience overseeing a staff of on-site employees.
Position Description: On-Site General Manager
The On-Site General Manager is responsible for providing professional on-site and association management services, including employee and vendor oversight. They will report directly to the Association’s Board of Directors.
Position Duties:
Who We Are
PMP Management is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California. Driven by our commitment to extraordinary customer care, PMP has become one of the most respected and fastest growing management firms in Southern California.
PMP’s unique company culture is one of our firm’s most prized attributes. We pride ourselves on a positive and rewarding company culture and provide our team of On-Site General Managers training and support that is unmatched in the industry.
Who We Are Looking For
PMP is looking for an energetic, passionate, personable, and detail-oriented professional to serve as the General Manager for a luxury high-rise community on located in West Los Angeles to deliver exceptional service standards that mirror luxury hotels and resorts. The ideal candidate will have at least five years of experience in the community management industry, including experience overseeing a staff of on-site employees.
Position Description: On-Site General Manager
The On-Site General Manager is responsible for providing professional on-site and association management services, including employee and vendor oversight. They will report directly to the Association’s Board of Directors.
Position Duties:
- Full-Time on-site community oversight and management, Monday through Friday
- Work directly with the Association’s on-site staff, vendors, and Board of Directors, providing the support and guidance necessary for them to meet their obligations and fiduciary duties
- Provide extraordinary service to residents, addressing all matters in a timely and professional manner
- Hire, train, and develop staff operating procedures to deliver luxury resort-style service standards
- Prepare for, attend and provide guidance at Association Board Meetings, which are typically held monthly, in the evenings and during the week
- Perform regular community inspections to proactively address issues, meeting with on-site staff and Association vendors as necessary
- 4 Year College Degree or equivalent work experience in a leadership role
- 5 Years of experience as on-site manager, or experience in a similar role
- Extraordinary customer service skills
- Exceptional writing and communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proficient in reviewing and understanding budgets and financial statements
- Strong organizational skills
- An honest, responsible, optimistic and enjoyable demeanor