General Manager - Eldorado (Santa Fe, NM)

General Manager - Eldorado (Santa Fe, NM)

Our office is looking for a talented and experienced General Manager. This manager will interact with internal and external customers including homeowners, vendors, Board Members, committee members, as well as staff in this region. This is for our Eldorado community.

Qualifications:

• Bachelor’s degree or equivalent experience.
• AMS certification or a higher management designation; PCAM preferred.
• Minimum of 8 years’ experience as a Community Association Manager/General Manager preferred, or relevant management experience.

Responsibilities:

• Serve in a pivotal community leadership role focused on building and sustaining connections and opportunities that foster a genuine sense of community.
• Provide strategic advisory support to the Board for long-term planning, goal-setting, and policymaking guidance.
• Facilitate regular meetings with Board members, residents, and volunteers to ensure open lines of communication and feedback.
• Oversee the daily operations, management, and maintenance of community assets, ensuring optimal performance and condition.
• Manage all administrative on-site personnel, including hiring, training, development, supervision, and performance evaluation.
• Facilitate and attend all Association Board and Committee meetings, providing insights and support as needed.
• Oversee service contractors, ensuring cost-effective and high-quality service delivery. Negotiate service contracts and obtain bids as required or directed by the Board of Directors.
• Ensure adherence to all procedures related to vendors, contractors, service requests, and maintenance logs.
• Facilitate inspections of community assets and common areas, prepare recommendations for repairs and/or replacements as directed by the Board of Directors.
• Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year, ensuring alignment with community goals.
• Administer and monitor both operating and reserve budgets to maintain financial health.
• Assist in the review of monthly financial packages and budget variance reports for the Board of Directors, identifying areas for improvement.
• Process all electronic, paper, and telephone correspondence, responding to inquiries and requests in a professional and timely manner.
• Create and prepare comprehensive Board of Directors packets, agendas, and management reports for effective decision-making.
• Facilitate the development and distribution of all Association communications as requested by the Board of Directors to ensure transparency.
• Perform other duties as assigned to support the overall success and well-being of the community.
• Attend all relevant HOAMCO training classes, meetings, and seminars as requested to enhance professional development.
• A drug screen and background check is required for the selected candidate.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance