General Manager (Condominium HOA Management)

Job Details

Description

As the dedicated On-Site General Manager, you will lead on-site employees, enforce compliance with the Rules & Regulations and manage the upkeep of the common areas, while maintaining a cordial relationship with owners, tenants, contractors, vendors and employees. The position requires the ability to multi-task on a variety of levels, with the utmost focus, organization and professionalism. The On-Site General Manager serves as an integral part of the leadership of the community, acting as an advisor to the Board, and by creating a variety of social opportunities and events to promote and preserve the community vision of Optima Kierland Center 7120.

Position Responsibilities

• Oversee all administrative duties including negotiating contracts with third parties, supervising the administration and monitor the performance of all worked performed and services rendered.
• Communicate with the Board on a weekly basis with regard to issues involving the community, resident concerns, building operations, employee concerns or changes in personnel, status of units, number currently on the market, number of units resided in by nonresidents, new residents, and closings and pending units.
• Maintain and enforce the rules and regulations of the Association, maintain accurate inventory of all furniture, fixtures, equipment, replacement parts, and prepare preventative maintenance schedule for the Board of Directors and updates when requested.
• Submit work orders to Association vendors and service providers, as needed.
• Evaluate contract performance with Association vendors and service providers; determine, coordinate and implement corrective action as necessary, including but not limited to contract termination.
• Evaluate and approve completed projects with Association vendors and service providers.
• Plan, budget, advertise, execute and attend Association events.
• Partner with Human Resources for the recruits, interviews, hires, performance reviews, and discharge of all personnel.
• Oversee Association financials including preparation of annual budget and reserve budgeting, consult with Board on approval of all expenditures exceeding pre-determined threshold, reporting of budget variances versus actual, and other budgeting duties required by the Board.
• Coordinate and facilitate annual Board of Directors meetings and other special meetings as required by Association policy and Arizona law.
• Facilitate all Association meetings by providing leadership and professional guidance and researching and providing accurate information for the Board of Directors, so it may make informed decisions.
• Direct condominium operations by developing and implementing strategies and service which align with the AAM’s overall mission, vision, values and also meets or exceeds the needs of the Association.
  
  

Additional Duties & Responsibilities

• Practice and adhere to AAM best practices and respond to all calls by the end of the next business day.
• Exhibit a proactive approach to management; look ahead to anticipate future needs and reserve expenditures.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• Ensure all safety precautions are followed while performing the work.
• Perform any range of special projects, tasks and other related duties as assigned.
  
  

Knowledge, Skills And Abilities

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.
• Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• High attention to detail.
• Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.
• Ability to interact and work positively and effectively with staff and residents at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.