General Manager, Condominium

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The General Manager is an on-site position that is a liaison to the homeowners, residents, vendors, board members, committee members, and Associa staff in various internal departments.

Duties include but are not limited to:

• Implement Board policy and directives within thescope of the management agreement. Works with the board on strategic initiatives, policygovernance and association projects.
• Supervise all administration staff at the community.
• Employee hiring, training, supervising, and performance management.
• Prepare schedules and establish priorities for routine and special work projects.
• Create annual budget.
• Oversee the administration of the various functions of the community within the projectedand approved operating budget.
• Act as a liaison between the Board of Directorsand residents in the execution of the established policies and the conveyance of residentgrievances.
• Work as a liaison between the Board and legalcounsel, as well as the Board and the Board Advisory Committees.
• Other duties as assigned.
  
  

Requirements

• 2 + years of community association experience.
• Well-versed in condominium association management.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• CMCA, AMS, or PCAM preferred.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Confident in experience and collaborative spirit.
• Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and oral) and conflict resolution techniques.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.