General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Association General Manager

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Association General Manager to support our community management initiatives.

How Our Employees Make an Impact:

Our Association General Managers play a crucial role in fostering a sense of community within our managed properties. Such responsibilities include:

 Walk and inspect property to ensure all of the common areas are well maintained. 
 Meet and greet homeowners, research and respond to homeowner’s needs in-person, by phone or email. 
 Facilitate work orders and maintenance needs with vendors and contractors. 
 Enter and update the database with homeowner and property information. 
 Consult with the Board of Directors and execute on their directives. 
 Submit RFPs and mange the bidding and vendor selection process. 
 Review the financials, Balance Sheet, Income Statement, Operating Expenses and prepare budgets. 
 Assemble Board meeting packets; schedule, attend and facilitate monthly board meetings. 

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Requirements

 High School Diploma or GED. 
 2+ years of HOA Association experience is required. 
 Knowledge of the relationships among the association, homeowners, board of directors and management company. 
 Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. 
 Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. 
 Knowledge of customer service best practices and conflict resolution techniques at a proficient level. 
 Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities. 
 Able to prioritize, manage time, and meet deadlines. 
 Able to interpret verbal and/or written instructions at a proficient level. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.