General Manager

Description

Summary:

With sound industry knowledge, the General Manager is a seasoned leader who looks to implement best practices and achieve new levels of personalized service. From accounting procedures, personnel practices, Association CC&Rs and Bylaws, to inventory and procurement, contract relations, association maintenance and safety practices, the General Manager has the breadth of knowledge that drives successful property management strategies.

Administration

Essential Duties and Responsibilities:

• Oversee vendors, and suppliers to attain Association goals as established by the Board of Directors.
• Draft correspondence in response Board of Directors policies and other correspondence as it pertains to the Homeowner Association.
• Direct and organize all office operations.
• Ensure that insurance coverage for the Association is adequate, as stated in the governing documents, and review insurance coverage as necessary.
• Establish relationships and maintain contact with the Association’s general counsel, under the direction and guidelines established by the Board of Directors.
  
  

Budgeting

• Analyze and research probable operating and reserve increase or decreases for specific expense and income items in the Association’s annual budget.
• Provide the Board of Directors with written justifications of budgetary increases or decreases to the Association’s annual operating and reserve budgets.
• Provide the Board of Directors with data and subsequent budgetary trends and historical comparisons in the Association’s annual budget.
• Review and monitor all Association budget accounts throughout the year to identify and adjust for variances and seasonal changes.
  
  

Contract Relations

• Under the direction of the Board of Directors and with the assistance of those appointed by the board, draft specifications for Requests for Proposal.
• Accept contracts per specifications upon approval from the Board of Directors.
  
  

Accounting

• Review and ensure that the Financial Manager verifies journal entries via the Association’s monthly unaudited financial statements.
• Review and approve Association checks for payment of Association invoices and ensure that the appropriate budget line item is utilized when the invoice is processed for payment.
• Provide recommendations to the Association’s Board of Directors regarding effective use of financial resources and prioritization expenditures on a monthly, quarterly and annual basis.
• Monitor the receipt of all monetary payments made to the Association for use and purchase of amenity and access items, such as key fobs.
• Ensure that monthly unaudited financial statements are received in a timely manner from the Association’s financial manager for review by the Association’s Treasurer.
  
  

Maintenance

• Review, plan and schedule maintenance for the Association common areas and amenities.
• In conjunction with the Association’s Committees, assess the overall condition of Association property and amenities, gather observations and data in written form, and provide recommendations to the Board of Directors on a course of action to address any issues.
• In conjunction with the Association’s Committees, confer with vendors and contractors to address and resolve issues related to the completion of contracted projects. Advise the Board of Directors of vendor/contractor issues, provide recommendations and follow the Board’s guidelines for resolution.
  
  

Requirements

Knowledge, Skills, and Experience:

• Minimum of 5-10 years of community association and/or property management experience.
• Experience in High Rises and Mix Properties is highly desirable.
• 5 - 10 years of supervisory experience; effective in motivating and building strong teams.
• Effectively coordinate multiple projects, use time management skills, and exercise independent judgment.
• Intermediate mathematics as well as written and oral communication skills.
• Effective follow-up skills.
• Professional image or business image, per policy, as well as personal etiquette.
• Organizational, planning, project management, time management, and problem-solving skills.
• Effectively and efficiently handle priorities and deadlines.
• Meet scheduling and attendance requirements, per policy.
  
  

Minimum Education

High School Diploma or equivalent required. Bachelor’s degree preferred.

CCAM® designation or CMCA® designations required.

Language Skills

The individual must have strong written and verbal communication skills in order to communicate effectively with employees and clients at all levels of the organization.

Availability

Regular business hours and must be available for Board meetings after regular business hours, as necessary.

Work Environment

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status.