General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

• Maintain relationships and all communication with the Board of Directors; oversee all communication to homeowners and the board including newsletter and website content.
• Oversee all general operations including staff, contract service providers, and maintenance projects; facilitate department meetings; coordinate worker's compensation and master policy insurance claim reports and correspondence with the representatives.
• Perform property walkthroughs, ensuring the property is well maintained; enforce covenants and rules and regulations of the association; prepare RFPs and vendor selection; provide recommendations to the Board; monitor the performance of contractors and vendors and conduct a final inspection of work and accounting of material received to ensure compliance with work authorization requests.
• Work with the Association’s Attorney to ensure the association's compliance with all applicable Federal, State, and local laws. Inform the board of any violations of such laws, rules or regulations and act only upon the instruction and direction of the Board.
• Attend monthly board meetings and annual member meetings; prepare and oversee the preparation of notices, proxies, ballots, and meeting packets for all meetings of the association and Board.
• Work with the Treasurer and prepare the budget and present it to the board for approval; provide updates on reserve study and yearly audits.
• Approve all budgeted and contracted expenditures and seek board approval as needed; manage the decision-making process effectively and work with both short- and long-range objectives.
• Oversee AR, billing, and delinquent accounts; communicate with Legal Counsel, in legal action to enforce the association's restrictive covenants and rules and regulations.
• Maintain staff schedules and employee files; conduct yearly reviews; adopt and enforce procedures for hiring, supervising, and firing of all direct reports.
• Experience with the Association Board of Directors, the General Manager, and how those roles interface and respond to the requests of homeowners. Familiar with the organizational documents and Articles of Incorporation Declaration of the condominium bylaws rules and regulations for Resolutions.

Requirements

• Bachelor's degree, preferred.
• 10 years of supervisory and management experience.
• Familiarity with automated financial reporting systems.
• Computer literacy is necessary.
• CAI coursework a plus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.