General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The General Manager will represent Professional Community Management, an Associa Company with the Association Board of Directors at an on-site community. The General Manager fulfills the obligations of the management contract in conjunction with the goals and objectives of the Board of Directors. The role involves significant contact with the Board of Directors, committees, residents, guests, contractors, vendors, outside groups and associations, employees and city staff.

The on-site community is based in Rancho Bernardo and is made up of Single Family Homes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Implements Board policy and directives within the scope of the management contract.
• Manages all association operations including Civil Code Compliance, Elections, Budget, Financials, Maintenance, Asset Management and Recreation programs.
• Works as a liaison between the Board and Legal Counsel. Works as a liaison between the Board and Board Advisory Committees.
• Provides industry expertise in all areas of community management.
• Supervises all on-site personnel, and oversees contractors providing service to the community.
• Works with the Board on strategic initiatives, policy governance and association projects.
• Administers the various functions of the community within the projected and approved operating budget and advises the Board of Directors of significant operational problems or deviations from the management plan.
• Acts as liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
• Responsible for employee hiring, training, development, and performance management.
• Prepares schedules and establishes priorities for routine and special work projects.
• Prepares annual budget estimates for Board action and approval. Reports the monthly financial obligation of the Association and distributes the financial data to the Board of Directors.
• Analyzes financial reports, coordinates input of professional advisors, implements recommended procedures.
• Establishes priorities, provides advice to the Board concerning major expenditures.
• Supervises expenditures to conform with budget guidelines.
• Establishes budget controls and prepares budget recommendations.
• Other duties as assigned.

Requirements

• Minimum 5-7 years of experience with increasing responsibility in community association or property management.
• Previous experience in maintenance supervision, recreation management, project development or real estate related fields helpful.
• Graduation from an accredited four-year college with major course work in a field related to property management, HOA management or equivalent education and experience required.
• CMCA and/or other related industry designations required.
• Knowledge of basic association CC&R’s, By-laws and Articles of Incorporation with ability to read, understand and implement said guidelines.
• Knowledge of accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
• Proficiency in Microsoft Office: Outlook, Word, Excel Ability to communicate effectively, both orally and in writing
• Required to occasionally drive within the community. Valid CA Driver’s License

Benefits Summary:

• Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Cellphone Reimbursement
• Assistants to support the community's needs

The salary for this role in the state of California ranges from $80,000-$90,000.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.