General Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The General Manager (GM) This position provides the overall supervision of a HOA community, interacting with board members, homeowners, vendors, committee members as well as Associa Staff.

The GM will work collaboratively with the board on homeowner services, facility management, project oversight, Committees, proactive and clear communication with all residents.

• Manage day to day operations of a developing Master HOA and Two Sub Condominium Associations.
• Manage functionality of all Emergency and Fire Safety systems and procedures throughout the property.
• Provide leadership and oversight in general operations of the property.
• Foster a positive workplace environment with clear lines of communication.
• Work collaboratively with branch management, Human Resources and Portfolio Manager on any employee issues as they develop.
• Attends all board meetings, providing an agenda, status of prior meeting action items, meeting materials and new business recommendations.
• Liaison with any and all committees, meeting on a regular schedule basis to provide resources and open communication channels with the board.
• Review and analyze monthly financial statements to ensure accurate and timely reporting.
• Assist Portfolio Manager in preparation of a draft annual operating budget for board’s review and approval, according to the Governing Docs.
• Create and oversee a Preventive Maintenance schedule that covers all key assets including mechanical, electrical, plumbing, infrastructure, electronic systems, security access and Community infrastructure.
• Assemble and share a weekly update report to the board of directors and a status of those projects still in progress.
  
  

Requirements

• Strong track record of increasing Employee Engagement and Satisfaction through a hands-on collaborative leadership style.
• Proven ability to generate a high level of board and homeowner satisfaction at a sustained level.
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Solid knowledge of Accounting, Financial statements, and Managerial reports.
• Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.)
• Knowledge of Facility Management, including Preventive Maintenance, Work Orders, Operations, Capital Project oversight and Reserve Study management.
• Clear analytical and problem-solving ability, the decisions of which may impact several stakeholders.
• 3-5 years of Management experience at property level
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.