General Manager

We are looking for an experienced HOA General manager to join one of our communities in Arlington, VA.

The General Manager will perform functions in managing the operations of the community to meet goals and objectives defined by the Board of Directors and making sure that the association policies and procedures are compliant and are within accepted industry practices.

• Provides industry knowledge to Board and Committees.
• Assists in creation and/or modification of policies, procedures and rules and regulations.
• Ensures compliance with all applicable laws, business licenses, permits, health regulations, labor laws, etc.
• Oversees expansion, remodeling and major repair and maintenance projects. Negotiates with landlord as needed.
• Negotiates purchase, lease and service contracts for equipment.
• Ensures adequate insurance for the association and maintain security of building, equipment and inventory.
• Responsible for identifying insurance requirements and assist in selecting insurance coverage and in interfacing with insurance agent.
• Responsible for financial reports and reserve schedules.
• Reports to the Board on financial performance of the Association. Provides financial analyses of current operations and future plans.
• Responsible for Association bank accounts.
• Responsible for monthly Management Report.
• Ensures preparation of annual capital, operating and cash flow budgets by agreed upon times
• Obtains financing as directed by the Board, Coordinates preparation of loan proposals and negotiates with financial institutions for favorable terms.
• Prepares budgets and assists in audit/tax returns.
• Responsible for correspondence.
• Ensures that records for all federal, state and local laws are maintained.
• Responsible for and reports to Board on contracts, proposals and RFPs.
• Responsible for support provided to the Association.
• Responsible for quality control of services provided to Association members.
• Attends and supports Board Meeting.
• Responsible for member inquiry responses.
• Responsible for administration, research and data analysis support as directed by Board President or Board Member liaison to support Board and its legal council in any legal action
• Responsible for comprehensive and timely reports on all accident, fires and any and all claims relating to the management, maintenance and operation of the property.
• Responsible for maintaining a record of each insurance policy retained by the Association.
• Provides support to the President of Board of Directors.
• Attends scheduled Committee meetings upon request.
• Prepares comprehensive marketing plans, including regular analysis of the association/community’s competition and market potential.
• Ensures that the association/community is effectively presented to customers and its local market.
• Uses the marketing function to build long-term stability for the company.
• Monitors and works to improve customer and member service levels.
• Hires, supervises, and fires staff as specified in the standing rules.
• Ensures that new staff members are trained effectively and appropriately.
• Revises staff job descriptions when necessary to increase efficiency and achievement of association objectives, with appropriate staff and Legum & Norman, Inc.
• Evaluates staff progress and works with staff to improve efficiency.
• Acts as arbitrator mediator in work and personnel/personal disputes.
• Coordinates office administration and operations.
• Coordinates staff meetings and retreats.
• Oversees long range property/community planning, in conjunction with the Board in order to ensure the continuity, improvement and growth of the association’s assets.
• Coordinates day to day property management.

Requirements

• 10 – 15 years condo experience with 5 years of significant supervisory responsibility.
• PCAM, CPM or equivalent qualification preferred.
• Major construction/renovation experience coupled with an in depth budget experience.
• Strong people management skills.
• Effective written and oral comm. Skills
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, public officials and the general public.
• Well organized