frontdesk/ops

Location: Sunny Isle Beach, FL

Schedule: Saturday to Monday 11 pm-7am, Tuesday 10 pm-6 am,(Wednesday, Thursday, Friday off)

Starting pay: $18/hr

FirstService Residential provides full-service, professional association management services to more than 8,500 properties encompassing over 1.6 million residential units across 22 U.S. states and three provinces in Canada.

Why FirstService? We invest in our team members, offering career training resources, employee referral bonuses and ample opportunity for growth, alongside a full benefits package (medical, dental, vision, 401k, PTO, etc).

What sets us apart? We are passionate about being the best at what we do. That passion has made us the industry leader in residential community and building management. Our values are the foundation upon which FirstService Residential is built and serve to guide each of us every day. Our associates – the heart and soul of our company – share these values.

Overview of Role:

Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of our work. Most of our front desk associates work independently, and without direct supervision.

The ideal candidate possesses strong communication, telephone, and customer service skills in addition to being detailed oriented and able to multitask. This opportunity takes place at one of our Luxury High Rise Condominiums in the area of ___.

What you will be doing? (Some of your main responsibilities include):

• Greeting and directing residents, guests, and invitees
• Monitoring and controlling access to the building
• Handling deliveries and packages
• Stands, greets and engages residents; checks guests and service providers in/out
• Monitoring the fire alarm emergency response system
• Resolving and following up on all complaints/issues
• Maintaining daily records and forms
• Follows safety procedures and strives to maintain a safe work environment.

Why join our front desk family/ What is in it for you?

Career Development: Historically, the Front Desk has proven to be the first step into a career in property management, leading to roles such as Team Leader, Administrative Assistant and Property Manager. We also have many trainings in our FirstService University that you can take to further your career while working with us.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.