Front Desk Representative

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Are you a customer-oriented individual that would like to be the face and represent a beautiful beach high-rise community? join Associa as a Front Desk Representative and have the flexibility of working part-time hours and sharing your customer service or hospitality skills with our residents and guest at this beautiful community. We are seeking a reliable individual with a passion for ensuring a safe and welcoming environment for our residents.

Positions: 3 Part-Time positions available

Hours: 1 position covering 24 hours a week and 2 positions covering 32 hours per week

Schedules:

• 24 hour position:
• Wednesday and Saturday- 12:00am to 8:00am, Friday- 4:00pm to 12:00am
• 32 hour positions:
• Monday and Tuesday- 12:00 am to 8:00 am, Saturday- 8:00am to 4:00pm, Sunday- 12:00am to 8:00am
  
  

Responsibilities:

• Greet and assist residents and guests in a professional and friendly manner.
• Handle inquiries, complaints, and requests efficiently and courteously.
• Maintain a clean and organized front desk area.
• Monitor and control access to the residential community.
• Answer phone calls and direct them to the appropriate department.
  
  

Requirements

Requirements:

• Proficiency in Microsoft Office (word, excel, outlook).
• At least one year of directly related or closely related experience.
• Able to work effectively with others in person and in group setting.
• Able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copies, fax, phone system, etc.).
• Professional Customer service skills.
• High School Diploma or GED.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.