Front Desk Personnel

  • Treasure Island, FL (On-Site)
  • Posted 1mo ago

Job Details

  • SalaryNot provided
  • Job TypeFull-time
  • Company TypeNone
  • Job CategoryConcierge / Front Desk
  • Job WorkplaceOn-Site
  • Job Workplace LocationTreasure Island, FL, USA

Job Description

About the job

This job is sourced from a job board. 

Job Description

  • Communication Skills
  • Understanding RPM’s business operations
  • Customer/Client focus
  • Conflict Resolution
  • Attention to detail
  • Dependability
  • Independence
  • Initiative
  • Analytical thinking (for problem solving) Core Duties, Responsibilities and Essential Functions
  • Set up computer, cameras and phone in lobby. Ensure the reception desk area is free of extraneous materials.
  • Review daily log from previous shifts for any important information.
  • Keep daily log of what takes place. i.e., packages, contractors, visitors, etc.
  • Lock/unlock building upon leaving/arrival.
  • Open door and greet residents and visitors and assist when deemed appropriate.
  • Ensure all visitors sign the guest book at the reception desk.
  • Direct all contractors, deliveries, and/or trades person(s) to North side service entrance and make sure they are registered and permitted to work within the building. Mail and package deliveries exempt.
  • Oversee those residents moving in or out of the building and ensure that they abide by permitted hours and elevator use.
  • Enter ALL service requests and issues in OneSource.
  • Remain in the lobby at all times, except: When making rounds or When directed otherwise by the building manager o In cases of emergency
  • Walk the grounds four times per shift and walk the building twice per shift to ensure property is properly maintained. Note any issues in daily log.
  • Walk through the building at least once per day. Note any issues in the daily log.
  • Ensure the immediate and proper enforcement of all rules and regulations of the Association as outlined in the Rules and Regulations Book.
  • Disperse forms and violation notices to residents when needed.
  • Answer and screen all incoming calls prior to transferring to Community Association Manager.
  • Record and maintain parking decals. Job Description – Front Door Monitor March 2022
  • Knowledge of locations to all emergencies shut-off switches.
  • Specific open/close duties are listed on the attached sheet.

Working Conditions And Physical Requirements

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
  • Ability to perform the essential job functions safely and successfully with RPM’s internal procedures and policies as well as all related employee handbooks and training/safety manuals.
  • Maintain regular, punctual attendance consistent with RPM policies & practices.
  • Lift and carry up to 20 pounds.
  • Must have oral and written comprehension and expression along with speech clarity and recognition.
  • Ability to effectively use telephones, computers, and computer systems.
  • Must be well groomed and in proper business casual attire when on duty:

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Posted: 2024-12-16

Last updated: 2024-12-16 1:05AM UTC

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