Front Desk Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Responsible for providing a positive first and last impression to guests when they arrive and leave the community by attending to residents and guests needs. Parks and retrieves vehicles in a safe and timely manner. Provide administrative support and set up/break down of daily events. The concierge also performs other services for guests/customers, which may involve tasks such as receiving packages for residents or ensuring that a residents dry cleaning is picked up or dropped off.

Requirements

Duties include but are not limited to:

• Proactively approaches, greets, and acknowledges guests in a friendly and professional manner.
• Interacts with residents and guests in a friendly and courteous manner, provide assistance and directions as requested.
• Responsible for setup and break down of daily events. Including tables, chairs, audio/visual and any other equipment for events, meetings, and special interest groups.
• Parks and retrieves resident vehicles in specified areas in a safe and efficient manner.
• Provides package and grocery delivery services to residents/guest units.
• Books guestrooms and ensures all paperwork and billing is correct.
• Comfortable answering phones and transferring calls to the appropriate departments.
• Signs resident’s guests in and out.
• Provides accurate and timely documentation and reports of departmental activities and status including activity logs, vehicle damage, statements, and conditions which require attention and/or repair. While driving resident vehicles, obeys all traffic laws on and off property.
• Collects items to be stored for Employee Rummage Sales.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.