Front Desk Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? If so, check out this opportunity below!This is for a part time position for Mondays from 6:00 am to 2:00 pm, with opportunities for additional earnings for vacation and sick time coverage.

We want to hire a Concierge dedicated to a gorgeous high-rise community who shares our vision, values and commitment to superior customer service. A Concierge is responsible for greeting and assisting the public as walk-ins with helpfulness and courtesy; directing visitors to the proper department or individual, announcing visitors to staff by providing prudent information (name, address, nature of visit, appointment/walk-in) monitoring conference rooms, coordinating courier bag pick up, and issuing and monitoring key fobs when assigned to guests, and more.

If you're a determined self-starter with a passion for finding solutions and you want to join a dynamic, talented and successful team, join the Associa Colorado team in Denver, CO as a Concierge. We're six-year-in-a-row recipients of the prestigious Great Place to Work® certification, which recognizes companies with high-trust, high-performance workplaces.

Want to learn more? Apply now!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meets the public and answers questions; issues visitor tags as required, issues fobs upon receipt of collateral and logging in visitor register book.
• Accepts and issues receipts as requested for homeowner payments.
• Date stamp all hand delivered packages, including payments.
• Assist Community Manager as needed.
• Monitor conference room scheduling and assist with set up (chairs and fold up tables) for staff meetings, Homeowners Association meetings, etc. Post schedule, meeting signs, etc. Insure the conference rooms are neat and tidy at all times (assist with clean up as necessary).
• Advises package recipient when delivered packages are received at reception area.
• Process returned mail due to incorrect address and re-mailing if a correct address is provided.
• Assists with issuing keys and remotes as requested.
• Provides general clerical work for other departments as time permits.
• Other duties as assigned.
  
  

Requirements

• Minimum two years of prior customer experience. High school diploma required.
• Ability to be courteous and possess a friendly demeanor.
• Must be computer proficient with Microsoft Word and Outlook and terminal software application programs.
• Effective written and verbal communication with management, staff, residents, contractors and vendors; organize, prioritize and complete tasks independently.
• Must be flexible to work extended hours or overtime.
  
  

Benefits Summary:

• World-Class Training
• Additional Income Opportunities
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Wellness Incentives
• Mileage Reimbursement
  
  

Compensation:

• Starting at $18.50 per hour
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.