Front Desk Associate FT - Heartland

Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.

About The Community

Everything comes together effortlessly at Heartland, a beautiful 2,000-acre master planned residential community located just twenty minutes east of downtown Dallas. Residents enjoy over 400 acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. Heartland goes straight to the heart of all things so important to your way of life.

What You’ll Accomplish

• Managing front desk operations
• Greeting and assisting guests, answering phones, and directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of the facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with an array of administrative duties
• Enforcing policies and procedures
• Maintaining a clean and inviting front desk environment
  
  

What We’re Looking For

• At least 6 months of customer service experience with basic cash handling skills
• A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
• Outgoing with a professional personality
• Must work well independently and within a group
• Excellent people skills, with a commitment to customer service
• Ability to communicate effectively orally and in writing
• Computer skills that include a strong working knowledge of MS Office programs
• Must pass a pre-employment drug screen and background check
  
  

What We Offer

• Comprehensive benefits package including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Career development and growth opportunities
• Schedule flexibility
• Perhaps most importantly, a service-oriented team who is dedicated to your success!