About the job
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Front Desk Attendant must have strong communication, telephone, and customer service skills. This position also requires the Front Desk person to be detailed oriented and able to multitask. In this position you must have a approachable and friendly attitude, able to meet and greet residents; check guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitor and operate electronic security control systems; and accurately maintain daily logs, records and forms.
Requirements
To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work.
Education/Experience/Knowledge:
- Minimum 1-2 years Front Desk experience.
- High school diploma or equivalency preferred.
- Intermediate computer skills (Microsoft Outlook, Excel, Buildinglink).
- Effective written and verbal communication skills in English and Spanish.
- Strong customer service and interpersonal skills required.
Special Requirements:
- Ability to lift 30 -- 50 lbs.
- Work in an upright standing or sitting position for long periods of time.
- Phone etiquette.
- Handle, finger, grasp and lift objects and packages.
- Ability to quickly and easily navigate the property/building as required to meet the job functions.
- Ability to work extended hours and weekends based on project requirement.
- Problem Solving.
- Ability to respond to emergencies on a timely manner.
- Organized and detail and customer service-oriented.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.