Fitness Receptionist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Fitness Receptionist is responsible for day-to-day operations, to assist with scheduling appointments, zoom meetings, answering phones, sending out emails and following up with vendors. Accountable for setting client services, record keeping, entering financial data (i.e. income and expenses). Assisting with organizing presentations, meetings, keep track of virtual Staying Connected activities and other duties as assigned.

Requirements

Essential Duties and Responsibilities

• Perform various administrative functions and complete reports.
• Answer phones and greet visitors.
• Schedule appointments and maintain calendars.
• Schedule and coordinate staff and other meetings.
• Collate and distribute mail.
• Prepare communications, such as memos, emails, invoices, reports and other correspondence.
• Write and edit documents from letters to reports and instructional documents.
• Create and maintain filing systems, both electronic and physical.
• Manage accounts and perform bookkeeping.
• Other duties as assigned.
  
  

Knowledge And Skills

• Ability to interpret verbal and/or written instructions at a proficient level.
• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Knowledge of company policies, procedures, and forms.
• Must be able to prioritize, manage time, and meet deadlines.
• Must be able to work effectively with others in person and in group setting.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).
• Professional customer service skills.
  
  

Education And Experience

• High School Diploma or GED Required
• At least one year of directly related or closely related experience.
  
  

Working Conditions

• Typical office environment.
• Must be able to push/pull up to 50 pounds.
• Must be able to drive to the different facilities on property.
• Must be able to work evenings weekends and holidays as necessary.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and to reach above shoulders with hands and arms in order to file a variety of documents; use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.

ENVIRONMENTAL DEMANDS

Work is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.