Field Solution Engineer

Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

As a Field Solution Engineer, you work closely and enable our Mid Market and Enterprise sales teams with a variety of internal strategy and customer-focused services to assist in achieving bookings goals. This senior level requires you to be a subject matter expert in this technical selling role working closely with AppFolio Property Manager leadership making decisions that will impact the Property Management Industry.

You will be responsible for technical aspects of proposed solutions working in close partnership with our APM Sales team. You will drive sales with technical acumen, product expertise, product demonstrations, sales ability and a superior customer focus. SE’s participate as part of the sales team to achieve or exceed revenue targets.

The ideal candidate brings property management and/or experience selling, demonstrating, supporting, implementing or working closely with SaaS applications. The ability to build extraordinary relationships with customers, team members and cross-functionally with Marketing, Sales Operations and Product Teams is critical. Also has a passion for customer satisfaction, an affinity for details and possesses a record of independent action.

At AppFolio, we believe in investing in our people and put employees in positions to grow their career. This is a fun, exciting and challenging role that puts you in a position to grow your career as a Software Sales Engineer for the 11th fastest growing global SaaS software company.

What You Will Do:

• Drives new opportunities and assists the sales team in closing deals by managing the technical aspects in all of the sales cycle from discovery to due diligence.
• Work cross-functionally across product development, engineering, services, and marketing teams to penetrate a new AppFolio market.
• Leverage product knowledge to provide technical expertise to the sales team and customers.
• Conduct customer needs analyses and assist in overcoming objections and problem solving.
• Technical sales presentations; product demonstrations; and product proof of concepts, focusing on value the product brings to the customer.
• Participate in customer facing meeting events such as Trade-Shows and Meet-Ups.
• Work directly with the sales leadership team to assist reps on best practices as needed.
  
  

What We're Looking For:

• 5+ years of direct, hands-on technical software experience in a customer-facing role as a Sales Solution Engineer
• PropTech Industry experience strongly preferred
• Strong Communication/Presentation Skills
• Understands competitive positioning
• High level of exposure to complex sales cycles
• Focused on value: Foundational understanding of software sales and the role of an SE
• Ability to Build Strong Partnerships: with Sales reps, Product team, and Customer Success
• Team Player
• Accounting/Property Management
• Curious Minded: about technology and business process/pain/goals
• Ability to diagnose prospect needs and build relationships through value-based approach
• Ability to uncover business requirements, analyze and understand customer systems and problems, and deliver solutions to clients
• Thrives in fast paced environment
• Experience with Salesforce, PowerPoint, Excel GoToMeeting or similar, Google Docs
• Up to 20% travel
  
  

Compensation & Benefits

The base salary that we reasonably expect to pay for this role is: $75,000-$113,000

The actual base salary for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Long-term and short-term disability insurance
• 401(k)
• Wellness benefits
  
  

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical
• 401(k)
• Wellness benefits
  
  

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management.

To find out more about what AppFolio has to offer, check out appfolioinc.com/careers.

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Why AppFolio

We ride and make waves together, with a relentless focus on building great products for the way our customers work and live today — and tomorrow. AppFolio is a destination organization where careers are made and accelerated. Here, innovation is a team sport.

Paddle as One.

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.