Field Services Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Manager of Field Services will be responsible for managing the maintenance and construction department. They are to lead the oversight and administrative management of clients' large-scale construction projects. The Manager will work with Boards of Directors, homeowners, managers, administrators, third-party vendors, and partner banks. The department adds value to our clients' relationships and provides increased revenue to the bottom line. The Manager Operates with significant independence and minimal supervision.

• Reports directly to Branch President with dotted line to Regional RVP and RFSD of Maintenance
• Maintenance STRAT
• Regular updates to BP, leaderships team; Regular updates downstream on progress to plans
• Financial accountability for total branch maintenance revenue and margin goal results
• C-SAT
• Safety training maintenance per OSHA requirements
• Maintenance organization structure
• Gratitude, incentive, and team building initiatives
• Timely billing, invoicing, and end of month adjustments/accruals
• Budget planning
• Previous experience managing a general property maintenance team is required. Working with subcontractors is a PLUS
  
  

Requirements

• 3 – 7 years of directly related or closely related experience
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Professional customer service skills
• Self-motivated, proactive, detail-oriented and a team player
• Interpretation and completion of verbal and/or written instructions at a proficient level
• Time management and time-critical prioritization skills
  
  

Benefits Summary:

• World-Class Training
• Individual and Branch Achievement Bonuses
• CAI (Community Association Industry) Course/Designation Assistance
• Paid Time Off/Holidays
• Comprehensive Medical Benefits
• Employee Referral Bonus Program
• Wellness Incentives
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.