Executive Director - Cross Creek Ranch

Are you an experienced community leader committed to enhancing the homeowner’s experience? Do you love making the strategic vision a reality?

Just west of Katy and Houston, meandering streams, Texas wildflowers, thousands of trees and rolling open space define the landscape of Cross Creek Ranch, one of the nation’s top-selling master-planned communities. Cross Creek Ranch is a 3,200-acre community known just as much for its commitment to the environment as it is for its variety of homes, on-site schools and impressive slate of planned amenities, such as water parks, tennis courts, a dog park, sports fields and more than 60+ miles of hike-and-bike trails. A growing retail corridor anchored by H-E-B and opening of the Texas Heritage Parkway put shopping, dining, employment and entertainment within easy reach.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

The Executive Director serves as an integral part of the leadership of the community, acting as advisor to the Board and volunteer committees regarding policies and procedures and creating a variety of social opportunities to promote and maintain a true sense of community. They will play a crucial role influencing and providing leadership and strategic direction for the community.

What you’ll accomplish: 

 Responsible for the leadership, administration, financial, operational, and technical oversight of the community, staff, and service contractors, with daily interaction with community residents and volunteers 
 Facilitates orientation and training of the Board and committee members, as well as long range planning and annual goal setting 
 Serves as liaison between the association and other entities, which can include the developer, builders, sub-associations, commercial parcels, club facilities and schools or public facilities, and may extend to municipal departments and other community associations 
 Responsible for recruiting, hiring, supervising, training and mentoring employees to develop skills necessary to advance within the community and CCMC 
 This position owns the accountability for adhering to any applicable policies, procedures, state laws, as well as the CCMC management contract 
 Serve the community by creating a variety of opportunities to promote and maintain a true sense of community 
 Manages the preparation of all annual budgets, reserve studies and variance reports 
 Facilitates long-range planning and annual goal setting 
 Leads the execution of board-approved projects 

What we’re looking for: 

 The ideal candidate will have PCAM and at least seven years’ experience in on-site large-scale community association management 
 Bachelor’s degree or equivalent in business, public administration or a related field 
 Robust operational background and understanding of community financials 
 Ability to build relationships through the highest level of customer service, sophistication and professionalism 
 One or more highest level of nationally recognized certifications or designations, e.g. Professional Community Association Manager (PCAM), Certified Property Manager (CPM), MBA or Master’s degree 
 Ability to successfully engage on a variety of levels, including speaking and writing 
 Effective leadership, organizational, and conflict resolution skills 
 Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred) 
 Proficient computer skills in Windows environment 
 Must pass a pre-employment drug screen and background check 
 CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states) 

What we offer: 

 Comprehensive benefits including medical, dental, vision and life insurance 
 Wellness program 
 Flexible Spending Accounts 
 Company-matching 401k contributions 
 Paid vacation, holiday, and volunteer time 
 Company-paid Short-term Disability 
 Optional Long-term Disability 
 Employee Assistance Program 
 Optional pet insurance 
 Professional education assistance 
 Perhaps most importantly, a service-focused team dedicated to your success!