Escrow/Resale Specialist

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Escrow/Resale Specialist is responsible for all of the opening, closing, and maintenance of escrow accounts including document creation. Individuals in this position may interact with escrow customers. The day-to-day responsibilities of an Escrow/Resale Specialist typically involve opening escrow orders, review and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings. Additionally responsible for escrow logs, reports, and other files.

Job Duties and Responsibilities:

 Communicate requirements and other information to clients including title exceptions.

 Prepare and review documents for closing and handle the disbursement and follow up of all escrow

transactions.

 Open orders, input closing statements from a worksheet prepared by escrow officers.

 Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions.

 Acquire all information needed to prepare required documents and escrow instructions from all parties.

 Request Inspection reports.

 Submit Buyer(s) for Membership Approval.

 Balance escrow file.

 Draft checks and closing statements.

 Other duties as assigned.

Requirements

 Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.

 Professional communication skills (phone, interpersonal, written, verbal, etc.).

 Professional customer service skills.

 Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.

 Interpretation and completion of verbal and/or written instructions at a proficient level.

 Knowledge of general office equipment (copier, fax, phone systems, etc.).

 Knowledge of company policies, procedures and forms.

 Confidentiality and discretion in the performance of all duties and responsibilities.

 Time management and time critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.