Division President / HOA (VBFL2025)

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
  
  

Essential Duties And Responsibilities

• Adhere to the company’s guiding principles and respond to all calls/emails within 24 hours.
• Oversee daily operations for a large, high-growth market, managing a portfolio of over 170 communities.
• Recruit, train, develop, and manage a team of Directors, Community Association Managers (CAMs), and Assistant Community Association managers (ACAMs).
• Manage and track internal and external tasks, ensuring all calendars, scheduled events, and deadlines are met.
• Serve as the second level of escalation to address and resolve complex client or operational issues.
• Ensure CAMs operate within the Service Level Agreement (SLA) and consistently meet or exceed client expectations.
• Oversee the onboarding of new community association clients, coordinating with the Client Services Group during the transition process.
• Manage vendor relationships and address construction and maintenance issues across the portfolio.
• Monitor financial performance and ensure compliance with community association business and financial practices.
• Build and lead a first-class team by fostering a positive, professional, and results-driven work environment.
• Motivate and collaborate with committees to cultivate strong client relationships and satisfaction.
• Continuously seek ways to improve operational efficiency and effectiveness.
• Attend monthly meetings and training meetings as required.
• Conduct business with the highest standards of personal, professional, and ethical conduct at all times.
• Display exceptional ability to analyze and handle a variety of situations that could otherwise become potential problems.
• Prioritize and complete various projects as assigned by management.