About Us: CINC Systems, LLC is the leading provider of innovative software accounting and AI solutions for the HOA Industry. We are growing rapidly and are seeking an experienced Director of Banking Partnerships to join our team. As a key member of our partnerships team, you will be responsible for managing and strengthening our external bank partnerships to drive growth, improve efficiency, and mitigate risks. Job Summary: The Director of Banking Partnerships will act as the main point of contact for our integrated bank partners with a primary focus on strengthening our relationships, negotiating contracts, monitoring performance, and ensuring compliance with our strategic objectives. This role requires a unique blend of business acumen, technical expertise, and interpersonal skills to manage complex partnerships and drive mutual benefits. This role will report directly to the Senior Vice President of Banking & TresRE. Key Responsibilities:
- Partnership Strategy: Develop and execute a strategic partnership strategy that aligns with the company's overall business objectives.
- Relationship Building: Establish and maintain strong working relationships with key bank partner contacts to foster open communication, collaboration, and proactive problem-solving.
- Performance Monitoring: Track growth of mutual lead generation against historical benchmarks, identifying areas for improvement and implementing corrective actions to increase the exchange of net new leads.
- Risk Management: Identify potential risks associated with bank partnerships, implementing mitigation strategies, and ensuring compliance with regulatory requirements.
- Partnership Optimization: Analyze bank partner opportunities to reduce costs while maintaining best in class software integrations and service levels.
- Performance Improvement Plans: Collaborate with underperforming bank partners to develop action plans to address issues and improve performance.
- Reporting and Analysis: Provide regular updates to internal stakeholders on bank partner performance, cost analysis, and key metrics on mutual customers and exchanging of net new leads.
- Education and Enablement: Work with our banking partners and mutual customers to increase the knowledge and understanding of the value our integrations provide.
- Cross-Functional Collaboration: Collaborate with internal stakeholders, including sales, marketing, and product development teams, to ensure alignment and maximize partnership benefits.
Required Skills and Qualifications:
- 5+ years of HOA SAAS Software and/or HOA Banking experience
- Proven track record of developing and executing successful strategic partnership strategies
- Excellent communication and interpersonal skills to build and maintain strong relationships
- Analytical skills to evaluate bank partner performance and identify areas for improvement
- Project management skills to oversee bank partner integrations and contractual obligations
- Understanding of compliance requirements and working with internal teams to ensure CINC is adhering to banking requirements
- Proficiency in data analysis and reporting tools
- Must be proficient in Excel and Salesforce
- Travel approx. 30%
CINC Systems, LLC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. What We Offer:
- Great working environment
- Work/life balance
- Medical
- Dental
- Vision
- Life Insurance
- Short-term & Long-term disability insurance
- Flexible Spending Plan (childcare & healthcare)
- 401K (matching available)