Deck or Pool Attendant

Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the maintenance and cleanliness of pool and beach area. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns.

The Pool/Beach Attendant also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

• • Maintains cleanliness of pool, patio, lower patio and beach area which includes clean-up of poolside trash and alignment of chairs/lounges/umbrellas on the pool deck, patio and the beach area.
  • Beach set-up (lounges, tables, umbrellas, cushions) daily. Secures all beach furniture at the end of each day.
  • Pool eck set-up (cushions, umbrellas, water station) daily. Secures pool deck furniture at the end of each day.
  • Maintain neat and clean pool area and water at all times and perform everyday vacuuming and cleaning of pool (excluding days when vendor provides contracted service).
  • Launders beach/pool towels and manages drop off and pick up of towels from laundry.
  • Assists in resolving complaints/issues related to the pool/jacuzzi areas.
  • Cleaning of patio/pool deck glass railings, and polishing of stainless steel railings at pool deck, umbrellas bases and beach/pool deck showers.
  • Monitor inventory of beach/pool towels and beach/pool furniture and equipment.
  • Helps maintain a pleasant environment for the enjoyment of the property owners and their guests.
  • Ensures all safety precautions and procedures are followed while performing duties.
  • May be assigned other duties by the on-site Community Association Manager.

Education/Training/Certifications/Licenses:
High school diploma or equivalency preferred. May require Certified Pool Operator certification.
May require CPR and/or Lifeguard certification.

Experience/Knowledge/Skills:
One (1) to Two (2) years of related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills.

Computer literacy:

None required.

Language requirements:
Bilingual preferred but not required.

Travel and availability requirements:
May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for site staff when needed.
Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner.

Physical Requirements:
Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information. Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety Equipment (may/may not includ):
• Protective Gloves and Glasses when using hazardous materials when cleaning the pool (Must be CPO Certified).
• Anti-Slip Shoes
• Sun Protection

Working Conditions:
The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels.

DISCLAIMER: This is not an all-inclusve job description. In addition, management has the right to change any portion of this job description at any time and for any reason. Further, your signature of this job description does not change the at-will nature of your employment.