Corporate AR Billing & Collections Analyst

Fulltime Onsite Opportunity

 

Based in Hollywood, Florida

 

Hourly range $ 21.63 - $ 23.07

 

Job Summary

 

Perform duties to process management fees, payroll, medical and ancillary billing for designated accounts. Communicates directly with the CAMs, RDs and VP to identify invoices that are not getting paid and works with them on resolving any issues and collecting on any past due accounts.

 

Essential Duties & Responsibilities

 

• Process management fees, payroll, medical and ancillary billing for designated regions following the organization and Sarbanes Oxley Standard Operating Procedures.
• Communicates directly with the Property Managers, Regional Directors, Vice Presidents and Market Presidents on invoices that are not getting paid and works with them on resolving any issues including but not limited to billing.
• Daily collection calls to the CAMs for past due accounts and escalated to RD/VP as necessary.
• Monitoring customer account details for non payments, short payments, delayed payments, over payments and other irregularities and works directly with the various departments in the organization to resolve the issue.
• Maintains an aging with detailed notes on the reasons for non-payment for any invoices that are past due.
• Process reconciliations in Excel for contract changes with past effective dates.
• Review and validate billing for accuracy and correct errors as needed.
• Process all billing adjustments and credit memo for that region as needed.
• Maintain ownership of verification and validation reports and send to designated properties for review and approval.
• Answer inquiries conduct research and assist in the resolution of billing & collection issues with internal and external customers and within the established timeline.
• Prepare billing files for loading into Great Plains system to generate billing.
• Support end of month closing (including but not limited to reserve calculation and drivers)
• Support annual audit procedures and provide assistance and documentation as requested.
• Recommends process improvements in the billing and collection process.
• Trains, assists and supports fellow team members.
• Understands and can explain various billing types to our customers who have questions.
• Attend VP, RD and CAM meetings regularly to educate them on the billing process and address any collection issues with their properties.

 

Additional Duties & Responsibilities

 

• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

 

Supervisory Responsibility

 

No supervisory responsibility

 

Education & Experience

 

• Associate’s Degree in Accounting or Business preferred but not required.
• Must have a High School diploma or its equivalent and three to five years of functional experience in Accounts Receivable; or equivalent combination of education and experience.
• Experience working in Billing & Collections in the past.

 

Knowledge, Skills & Proficiencies

 

• Excellent customer service skills
• Superior analytical skills and strong math skills
• Collections experience preferred
• Proficient in Microsoft Excel including Vlookups & Pivot Tables
• Detail oriented and strong organizational and multi-tasking skills
• Quick learner and easy to adapt to change
• Project Accounting Billing experience preferred but not required
• Strong verbal and written communication skills
• Ability to work with sensitive or confidential information
• Ability to meet deadlines and work well under pressure
• Ability to work in a team environment as well as independently and be self-driven
• Critical thinking, problem solving, judgment and decision making abilities

 

Tools & Equipment Used

 

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

 

Physical Requirements/Working Environment

 

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit and walk. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 30 lbs.

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Travel

 

Work involves minimal local travel to attend VP, RD and CAM meetings.

 

Disclaimer

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.