Construction Coordinator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Construction Coordinator will conduct training for new and existing employees, spearhead vendor search and onboarding, and manage post-construction work orders. The Construction Coordinator will work with multiple projects, project managers and cross-functional teams to ensure that the project goals and objectives are met.

Key Responsibilities:

• Vendor Coordination:
• Search for, and schedule site walks with subcontractors, suppliers, vendors, and project managers for projects.
• Send bid packages and requests for proposals to vendors for pricing.
• Send vendor onboarding packets to new subcontractors and manage collection of documents. Escalate non-responsive vendors to Project Manager and leadership.
• New Project Setup and Standard Operating Procedures:
• Create new projects in ERP System, Procore.
• Assign construction project team members to new projects as directed by leadership.
• Inactivate projects upon closeout and ensure all post-construction tasks are complete and all open items are closed.
• Train New and Existing Employees:
• Develop and implement department-specific new hire training and onboarding plan for standard hires, and as necessary, mass hiring plans for large disaster response.
• Proactively facilitate training and guidance to project teams for any processes that need improvement.
• Travel may be required to visit projects to meet with project teams and new hires. This may also involve travel to disaster areas where mass hiring and onboarding is needed.
• Post-Construction Work Orders:

• Document and track warranty tasks relevant to each work order.
• Responsible for managing nation-wide warranty-related work orders from request to completion utilizing Procore and spreadsheet tracking.
• Responsible for prompt and frequent communication and responses with homeowners and/or community managers related to open work orders.
• Collaborate with Project team on warrantable and non-warrantable construction items and associated warranty expiration dates.
• Responsible for vendor search and onboarding related to warranty work orders.
• Participate in job closeout meetings and knowledge transfer from project team.
• Responsible for reviewing and validating invoices related to warranty repairs.
• Emergency On Call Rotation:
• LHR has a 3rd party emergency call service which Associa communities can contact in the case of an emergency. LHR employees take monthly rotations to be on-call 24/7 to respond to emergency messages.
• Manage the emergency call system and communicate LHR’s monthly rotation changes to new team rotation for the upcoming month.
• Proactively monitor if employees have time off and adjust the on-call team accordingly.

Requirements

Qualifications

• Minimum 5 years work experience in related field, preferably in multi-family residential construction.
• Travel may be required up to 10% of the time.
• Exceptional skills in listening, communication, conflict resolution, and negotiation.
• Follow up and follow through to deliver outstanding service.
• Excellent time management, organizational, and scheduling skills.
• Experience working in an environment with rapidly shifting priorities, demands and timelines.
• Must be familiar with phases of construction and building components.
• Proficiency with ERP systems, such as Procore.
• Ability to read and understand Xactimate estimates.
• Proficient in Microsoft Excel, Word, Outlook, and Adobe.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.