Condominium Onsite Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Condominium Onsite Manager ensures the association's rules and regulations are followed, the property and its amenities are well-maintained, the decisions made by The Board Members are executed, and the homeowners are kept informed.The Community Onsite Manager interacts with internal and external customersincluding homeowners, vendors, board members and committee members, as well as Associa staff.

Daily responsibilities:

Walk and inspect the property. 
Meet, follow-up, and respond to inquires made by homeowners, The Board of Directors, Committee Members, and maintenance vendors and contractors. 
Submit RFPs, review the proposals, mange the bidding process, and make recommendations to The Board. 
Schedule and coordinate maintenance contractors onsite; inspect work and ensure the work is performed per contract terms. 
Send out violation notices to homeowners and follow-up to ensure the violation was corrected. 
Enter and update homeowner and property information in the database. 
Create and send out mass communications by letter and email to homeowners, notifying them of community events, maintenance being performed onsite, and HOA rules and regulations. 
Create Board Packets, schedule and facilitate Board Meetings. 
Assist homeowners with architectural review forms, communicate with The Board, and follow-up with homeowners regarding the decision. 
Other duties as assigned. 

Requirements

2+ years of experience in community association, residential management, hotels, or hospitality. 
Knowledge of and experience in the RFP and bidding process, maintenance contractors and vendor contracts, and building repair is required. 
Bachelor's Degree preferred. 
CMCA, AMS, or PCAM preferred. 
Customer service driven, team oriented, attention to detail, problem solver, and strong project management skills. 
Excellent communicator (spoken and written), ability to diffuse situations and employ conflict resolution techniques, and strong follow-up skills. 
Motivated, proactive, anticipates next steps, ability to prioritize and manage time effectively. 

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.