Concierge - Part-Time

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement. We value diversity in all its forms and strive to create a workplace where everyone feels supported and respected.

Sentry Management, Inc. has an exciting opportunity for a part-time Concierge for an association in Boulder, CO.

Schedule - 5:00 pm - 12:00 am - Friday, Saturday, Sunday & Monday

Summary: The Concierge provides exemplary customer service to residents by answering all questions, receiving packages, and coordinating resident requests with gracious hospitality and poise.

Responsibilities

• Greet residents and visitors in a friendly and courteous manner.
• Field and respond to resident requests, inquires and concerns.
• Accept and log deliveries and notify residents of receipt.
• Maintain sign-in logs for guests and contractors.
• Perform clerical and administrative functions with accuracy and timeliness.
• Keep work areas clean and organized for efficiency.
• Responsible for key lock boxes.
• Monitor cameras, and report to Security or Management Office.
• Manage special events guest registers.
  
  

Knowledge, Skills, Abilities And Other Qualifications

• Skill in effectively communicating and listening to residents, outside resources, and other staff
• Skill in organization and placing attention on details
• Ability to provide excellent customer service creating successful relationships with residents
• Ability to utilize computer software
• Ability to prioritize and handle multiple assignments
• Ability to demonstrate a positive, upbeat, and professional demeanor
• Ability to perform duties with limited supervision
  
  

Working Environment

• This job typically operates in a lobby setting. This position will often be assisting guests in outside weather conditions throughout the day. This role routinely uses standard office equipment such as computers and phones.
  
  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Sentry Management, Inc. is an Equal Opportunity Employer