Concierge - Icon at the Rotunda (Baltimore, MD)

Job Details

Description

Icon at the Rotunda, located in Baltimore City, is in need of a Concierge to join our team! As a valued team member, the Concierge will create and foster a welcoming environment for residents and guests. Qualified candidates will be experienced in computers, work well independently as well with a team, and possess excellent communications skills. The schedule is Friday-Tuesday (9 AM to 5 PM). Weekends required.

• The rate of pay for this position is $18 per hour.**
  
  

At WPM, Your Job As a Concierge Will Include

• Creating and fostering a welcoming environment for all residents and guests.
• Interacting with residents and developing a quick understanding of their needs and actions required to promote positive response.
• Assisting with incoming mail and packages, including sorting and distributing
• Coordinating and handling parking passes designated to the building
• Answering telephones and responding to routine inquiries. Direct calls as appropriate
• Reviewing and follow up with maintenance requests to confirm resident satisfaction
• Providing back up as needed to other team members, including occasional tours of the premises
  
  

Required Skills

• Intermediate level of proficiency with Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Ability to work effectively in teams as well as independently
• Ability to manage priorities and multi-task
• Ability to engage others and cultivate positive relationships
• Excellent communication skills required
• Ability to lift 30-50lbs