Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

As the industry leader in community management, Associa is dedicated to providing the very best resources to associations, property owners and residents with a full suite of management, maintenance and real estate services to meet most any need.To do that, we need the best people.Our industry-leading, comprehensive training program means our employees stand out from the pack.We are always looking to add great talent to our team.

We are currently looking for a part-time Concierge team member who is dedicated to a gorgeous active living community who shares our vision, values and commitment to superior customer service.

Position Summary

Concierge team members are responsible for greeting and assisting homeowners and guests with helpfulness and courtesy. Directing visitors to the proper department or individual, announcing visitors to staff by providing prudent information (name, address, nature of visit, appointment/walk-in), monitoring conference rooms, coordinating courier bag pick up, and issuing and monitoring key fobs when assigned to guests, and more.

If you're a determined self-starter with a passion for finding solutions we encourage you to join our dynamic, talented and successful team at Associa Sierra North in Reno, Nevada.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance and support with wellness and development initiatives, and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Duties and Responsibilities:

• Welcome clubhouse homeowners and guests; answer questions; register visitors and issue visitor tags as required; issue fobs upon receipt of collateral.
• Accept and issue receipts as requested for homeowner payments.
• Ensure the conference rooms are neat and tidy at all times (assist with clean up as necessary).
• Accept package delivery and advise recipient when delivered packages are received at reception area.
• Performs various administrative/managerial tasks in support of facility's mission.
• Follows and enforces all community safety and security policies, programs, procedures and rules, and regulations.
• Other duties as assigned.
  
  

Requirements

Requirements:

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required.
• 0 – 3 years of directly related or closely related experience.
  
  

Schedule

Approximately 16-20 hours per week. Shift is 6:30am to 2:30pm for either Monday/Wednesday or Tuesday/Thursday. This vacancy also requires flexibility to cover staff absences and events as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.