Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

The Administrative Assistant will support and assist general office activities and projects with administrative tasks and provide customer service support. Under moderate supervision, work may involve contact with homeowners and board members. Candidates should be comfortable working independently in a one-person office environment.

Duties include but are not limited to:

• Organizing and preparing correspondence relating to association business.
• Receiving and responding to incoming calls from homeowners, Board members and vendors.
• Assist in processing pool passes, checking on multiple pool facilities within the community
• Processing and distributing incoming and outgoing mail for the office and Associations.
• Preparing and assisting community managers with monthly board packages and in house mailings.
• Updating homeowner and association information in C3 and shared files.
• Relieving concierge/telephone operators on an as needed basis
• Coordinate the scheduling for the Conference Room and the Meeting Room. Ensure rooms are left clean after parties.
• Support the planning and attend all special events to be held at property on the weekends.
  
  

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.)
• Vehicle required
• 0 – 3 years of directly related or closely related experience
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.