Concerige

Job Description

Day Shift Concierge – High-Rise Condominium

Location: Downtown Nashville

Reports To: Property Manager / Building Supervisor

Position Overview

The Day Shift Concierge is the welcoming face of the building, providing exceptional service and support to residents, guests, and vendors during daytime hours. This role balances hospitality, security awareness, and operational coordination in a luxury high-rise environment. Ideal for individuals who thrive on multitasking, clear communication, and creating a positive first impression.

Key Responsibilities

• Greet residents and guests warmly, offering assistance and information
• Manage visitor check-ins, vendor access, and package deliveries
• Monitor building access points and surveillance systems
• Respond promptly to resident inquiries, service requests, and concerns
• Coordinate amenity reservations and assist with building events or notices
• Maintain lobby cleanliness and ensure common areas are presentable
• Enforce building policies with professionalism and discretion
• Log daily activity, incidents, and service interactions accurately
• Liaise with property management, maintenance, and housekeeping teams
  
  

Requirements

Qualifications

• Experience in hospitality, customer service, or residential concierge preferred
• Strong verbal and written communication skills
• Professional appearance and service-oriented demeanor
• Ability to multitask and remain composed in a fast-paced environment
• Familiarity with building management software or digital scheduling tools
• Reliable, punctual, and proactive in addressing resident needs
  
  

Shift Details

• This is a daytime, front-facing role with high resident interaction
• Uniform or dress code may be required
• Training provided upon hire
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.