Compliance Officer

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

**Full time and part time positions available! Flexible schedule!**

Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? Do you wish your job had a 'normal' schedule? Want to spend holidays with your actual family instead of your work family? Dreaming of a long-lasting stable career?

Welcome to Blue Mountain, an Associa Company! All the parts you love about your customer service roles, plus some serious work-life balance at a company who cares about your well-being.

We want to hire a Compliance Officer who shares our vision, values and commitment to superior customer service. The Compliance Officer is an entry level position that plays a supporting role in achieving long-term customersatisfaction within our Homeowner Association relationships. Responsibilities for this role include inspecting properties for maintenance, landscaping, safety, and compliance issues and accurately recording warning and citations. This position will cover the geographical Portland Metro area of Beaverton, Hillsboro, North Plains, Forest Grover, Sherwood, Newberg and other territories as assigned.

If you're a determined self-starter with a passion for finding solutions, we want to meet you!

What's in it for me?

Besides all the things you'd expect from any company (medical, dental, vision, 401k with company matching, life insurance, short & long term disability) we believe you deserve more than that -- At Associa, you'll get great perks and discounts, continual professional training & career planning, money towards lifestyle and wellness activities (we call this Benefits Plus). Most importantly, you will get a fulfilling career and a company that becomes your family!

• Monday through Friday schedule
• 4 day, 10 hours schedule available after 90 days of employment
• Company vehicle provided
• Family feel and fun company culture
  
  

Requirements

Duties include but are not limited to:

• Conduct walking and drive-through inspection, noting any property violations as well as common area issues
• Notify responsible parties of code issues given in writing, by phone, in person and electronically
• Respond to and investigate allegations of violations of codes to determine validity of complaints and the appropriate course of action to mitigate issues.
• Investigate and enforce property codes within boundaries.
• Filing, making copies and other general office tasks on a as needed basis
• Schedule and perform systematic property maintenance inspections to maintain or achieve minimum property standards
• Other duties as assigned
  
  

Requirements

Knowledge & Skills

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills
• Able to work effectively with Board of Directors, Committee members, residents, and other staff members
• Knowledge of OSHA worksite and personal safety requirements
• Knowledge of State or local governmental safety requirements
• Knowledge of Conflict resolution techniques at a proficient level
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  
  

Education & Experience

• High School Diploma or GED required
• Associates Degree preferred
• 1-3 years of closely related experience, such as property management or property inspection is required
• 1-3 years of customer service experience is required
• Knowledge of Homeowners Association Management is a plus
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.