Compliance Coordinator - Wendell Falls

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

About The Community

Wendell Falls is a new community in Wendell North Carolina. It is based on new thinking about ways to live and ways to work. We like to say it’s where small-town community meets big-city urbanity. And it’s located just 15 miles from downtown Raleigh, one of the fastest-growing metro areas in the U.S. So come all you dreamers and doers. Starting outers and settling downers. All of you who want better. Who want different. Seek open. Reject ordinary. And imagine what’s possible. Wendell Falls will build out to an estimated 4,000 homes.

What You’ll Accomplish

• Providing education, materials, information and assistance to new and existing homeowners
• Performing compliance checks and documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Tracking and coordinating the fine process
• Reviewing architectural requests and making sure they are submitted correctly
• Responding to resident phone calls and emails in a professional way
• Submitting work orders to maintenance staff and vendors when necessary
• Receiving and processing assessment payments
• Processing weekly debit card transactions and deposits
• Greeting residents, guests, and vendors upon entering the association office
  
  

What We’re Looking For

• Experience with HOA operations preferred
• Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have an excellent telephone manner, with a commitment to the highest customer service possible
• Candidates must be able to sit or stand for extended periods and attend and community events as required
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Flexibility to work after hours on occasion to attend meetings
• Must pass a pre-employment drug screen and background check
  
  

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!