Compliance Coordinator

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Position Summary

A Compliance Coordinator plays an active role in achieving long-term customer satisfaction inthe context of Community Association relationships. Specific responsibilities will vary withdesignated communities and may include, but are not limited to: Inspecting properties formaintenance, landscaping, safety, and compliance issues and accurately recording findings. This role also administers the architectural review process.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance and support with wellness and development initiatives, and more. We have been designated Great Place to Work for five consecutive years and many of our locations are awarded as Best and Brightest.

Job Duties and Responsibilities include but not limited to:

• Notify responsible parties of code issues given in writing, by phone, in person andelectronically.
• Respond to and investigate allegations of violations of codes to determine validity ofcomplaints and the appropriate course of action to mitigate issues.
• Investigate and enforce property codes within boundaries.
• Schedule and perform systematic property maintenance inspections to maintain or achieveminimum property standards.
• Receive owner architectural submittals.
• Review submittals for accuracy in accordance to the association architectural guidelines.
• Attend the architectural review meeting with the community manager.
• Follow up with any committee direction.
• Complete the meeting minutes and owner letters.
• Other duties as assigned.
  
  

Requirements

Knowledge and Skills

• Knowledge of company policies, procedures and forms.
• Knowledge of general maintenance requirements, (documentation, safety, required reporting,regulations, etc.)
• Knowledge of OSHA worksite and personal safety requirements.
• Knowledge of State or local governmental safety requirements.
• Knowledge of architectural plans and/or drawings at a proficient level.
• Knowledge of conflict resolution techniques at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  
  

Education And Experience

• High School Diploma or GED Required
• Associates Degree Preferred
• 0 – 3 years of directly related or closely related experience
  
  

Licenses and Certifications

• Must have a reliable vehicle and be able to provide proof of a valid driver’s license and appropriate vehicle insurance.
  
  

Working Conditions

• Typical office environment, occasional outside environment exposure while conducting compliance inspection.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee

to successfully perform the essential functions of this job. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and to reach

above shoulders with hands and arms in order to file a variety of documents; use hands and fingers

to input data to information system; and talk or hear in order to gather and provide information on

departmental processes. The employee is often required to sit in order to process information and

conduct data entry activities.

ENVIRONMENTAL DEMANDS

Work is performed in a climate-controlled office without exposure to adverse environmental

conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise

extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or

pathogenic substances.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.