Community Standards Coordinator-Providence

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you have a keen eye for detail?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Design Review / Community Standards Coordinator serves as a liaison between homeowners and the Design Review Board. They are also responsible for upholding aesthetic standards in the community.

What You’ll Accomplish

• Greet all homeowners upon entry and answer questions as needed
• Answer phone calls, respond to emails and other correspondence in a timely manner
• Creating, updating, and maintaining reports as needed
• Coordinate violation reporting and tracking process, including verification, notification, file maintenance, and follow-up
• Provides confidential administrative support to the Architectural and Community Standards Board and acts as a liaison between homeowners and Design Review Board
• Implement covenant enforcement and design review application process
• Coordinate design review administration
• Review and submit architectural design review applications
• Prepare hearing outcome letters and send them to unit owners / residents
• Inspect completion of design review approvals
• Assist homeowners with understanding the Architectural guidelines and requirements and guide them through the submittal process
• Conduct weekly inspections of residential properties
• Coordinate violation reporting and tracking process, including verification, notification, file maintenance, and follow-up
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics
• Document, photograph and record all violations while maintaining accurate records
• Maintain accurate records of complaints and inspections made and work with homeowners to resolve issues
• Assists in the creation and adoption of relevant policies based upon state statutes and the Association’s governing documents
• Supports any landscape group/committee in holding meetings, and communicating with owners and other representatives
• Assess and prioritize developmental needs to support our team and strategic objectives; participate in all community events as assigned
• Provide administrative assistance to the Community Director and other team members, and perform other duties as assigned

What We’re Looking For

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Candidates must be able to sit or stand for extended periods and attend and community events as required
• Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
• Must pass a pre-employment drug screen and background check

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About The Community

Quietly tucked away in the northwest side of Las Vegas, Providence Master Homeowners Association is the premier masterplan development. Providence currently contains twenty-seven (27) neighborhoods with more than 5,000 single family homes sold and closed. Providence is fortunate to have an excellent group of homebuilders on a quick pace to complete the remaining 1,000 homes. This successful formula allows Providence to place within the top twenty (20) selling master plan developments in the nation. Celebrating its tenth year, Providence is becoming a mature community, a well-known brand in Las Vegas, promoting a healthy Lifestyle though our many Community events at some of the best parks in the city.