Community Standards Coordinator - Heartland

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

 About the Community: 

Everything comes together effortlessly at Heartland, a beautiful 2,000-acre master planned residential community located just twenty minutes east of downtown Dallas. Residents enjoy over 400 acres of parks, picnic areas and biking trails, including a baseball field, soccer field, basketball court and community pool. Heartland goes straight to the heart of all things so important to your way of life.

What you’ll accomplish:

 Conduct community drives and inspections of residential properties. 
 Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics. 
 Document, photograph and record all violations. 
 Assist Homeowners with the Architectural Review process. 
 Prepare applications for the committee review. 

What we’re looking for:

 Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters 
 Self-motivated, dependable, organized, and efficient with excellent problem-solving skills 
 Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel 
 Able to communicate effectively orally and in writing, and have high attention to detail 
 Have excellent telephone manner, with a commitment to the highest customer service possible 
 Candidates must be able to sit or stand for extended periods and attend and community events as required 
 Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities 
 Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends 
 Must pass a pre-employment drug screen and background check 
 CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire) 

What we offer:

 Comprehensive benefits package including medical, dental, vision, and life insurance 
 Wellness program 
 Flexible Spending Accounts 
 Company-matching 401k contributions 
 Paid vacation, holiday, and volunteer time 
 Company-paid Short-term Disability 
 Optional Long-term Disability 
 Employee assistance program 
 Optional Pet Insurance 
 Professional education assistance 
 Perhaps most importantly, a service-oriented team who is dedicated to your success!