About the job
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Are you passionate about delivering exceptional hospitality and providing 5-star service? Our Association is seeking a Community Relations Coordinator to join our team at Amerige Heights in Fullerton. In this onsite role, you will be the heart of our community, dedicated to ensuring our residents experience unparalleled support and care.
As the Community Relations Coordinator, you will be the primary liaison between residents and the HOA management team, ensuring that every interaction reflects our commitment to excellence. Your focus will be on creating a welcoming atmosphere where residents feel valued, heard, and supported in all their needs. You’ll work closely with residents to resolve concerns, offer personalized assistance, and enhance their overall living experience.
If you have a passion for hospitality, a keen eye for detail, and a genuine desire to make a difference in people's lives, we’d love to hear from you. Join us in our mission to provide the highest level of service and make our residents truly feel at home.
Job Description
Schedule
Monday to Friday: 9:00 AM - 6:00 PM
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Are you passionate about delivering exceptional hospitality and providing 5-star service? Our Association is seeking a Community Relations Coordinator to join our team at Amerige Heights in Fullerton. In this onsite role, you will be the heart of our community, dedicated to ensuring our residents experience unparalleled support and care.
As the Community Relations Coordinator, you will be the primary liaison between residents and the HOA management team, ensuring that every interaction reflects our commitment to excellence. Your focus will be on creating a welcoming atmosphere where residents feel valued, heard, and supported in all their needs. You’ll work closely with residents to resolve concerns, offer personalized assistance, and enhance their overall living experience.
If you have a passion for hospitality, a keen eye for detail, and a genuine desire to make a difference in people's lives, we’d love to hear from you. Join us in our mission to provide the highest level of service and make our residents truly feel at home.
Job Description
- Facilitate resident services including coordinating resident moves, and resident common area reservations.
- Maintains building access system.
- Assists Residents with general questions regarding account information and maintenance requests.
- Provides information to Residents regarding Association policies and procedures.
- Prepares and distributes regular Management communications to the front desk staff and to Residents.
- Assists Manager Assistant and General Manager with tasks as needed.
- Fills in for the Manager Assistant when needed.
- Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
- A minimum of 1 year of customer service experience in hospitality, luxury property management, luxury retail, or fine dining is preferred. Hospitality Management college students and graduates will be considered in lieu of experience.
- Must have open and flexible work availability.
- Polished and professional appearance and demeanor.
- Upbeat and positive team player attitude.
- Strong judgment and solutions-oriented problem-solving abilities.
- Proactive and engaging customer service approach
- Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values-driven company culture promoting teamwork and excellence
Schedule
Monday to Friday: 9:00 AM - 6:00 PM
Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.