Community Operations Manager HOA Phoenix, AZ

Are you looking for a multi-faceted role where your HOA Leadership skills can shine? Do you thrive when your time is split between administrative projects and building relationships?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our Operational Manager is responsible for a variety of engaging duties. Whether it is covering a community as interim manager, helping to develop new managers, or delivering a variety of administrative projects, this critical role promotes CCMC’s core values.

What You’ll Accomplish

• Work on-site as needed as a manager and oversee hiring, financials, operations, and managing the tea
• Assisting SVP/VP with Manager/Team Member Onboarding
• Manage content in network file locations to ensure up-to-date and accurate information
• Assist our largest communities as a strategic partner
• Perform full-cycle budget updates
• Analyze and identify issues within teams and support them with resources available and best practices
• Travel to a variety of communities in assigned region to gain knowledge of high-functioning teams and lend support to others as needed
• Provide weekly and monthly reports and maintain regular BOD and BWU reporting

What We’re Looking For

• Someone who aligns with our vision and values
• Minimum of three years managing a large-scale, master-planned community
• Robust operational background and understanding of community financials
• Ability to successfully engage on a variety of levels, including speaking and writing
• Effective leadership, organizational, and conflict resolution skills
• Operate with candor and diplomatically communicate solutions and best practices
• Ability to travel both locally frequently and out of state as needed
• Proficient computer skills in Windows environment
• Bachelor’s degree, designations, or certifications in a related field (highly preferred)
• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
• Must pass a pre-employment drug screen and background check

What We Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!