Community Manager - Vizcaya

Do you love creating an exceptional resident experience? Our community managers lead community initiatives, oversee the onsite team, and execute board directives to make a meaningful impact.

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

About The Community

Designed for people age 55 and better, Heritage at Vizcaya is set upon 477 acres of Round Rock countryside that is conveniently located with easy access to anything and everything. At build out, the community will have 645 single family homes. Amenities include a 6,500 square foot clubhouse known as “The Lodge” that features flexible meeting rooms, a professional kitchen for catering and demonstrations, a fitness room, resort style pool and more. Residents also enjoy a number of concierge services at The Lodge.

The growing master-planned community of Traditions at Vizcaya offers a choice of complimentary floor plans designed for easy living and entertaining. The community will have 570 single family homes at build out and community amenities include a pool and pavilion.

What You’ll Accomplish

• Serve in a key community leadership role to enhance the resident experience
• Communicate with candor while engaging in working relationships
• Oversee daily operations, management, association direction, and maintenance of assets
• Utilize staff and vendor resources to execute board directives and community goals
• Retain the community vision through CC&Rs and design review
• Support community standards as required by the governing documents, the CCMC management contract, and applicable laws
• Ensure liability and insurance policies meet requirements for governing documents and applicable laws
• Serve as an advisor to the board for long-term planning, goalsetting, and policymaking guidance
• Create, administer, and monitor operating and reserve budgets, and prepare variance reports
• Supervise, develop, and motivate dedicated site staff
• Provide oversight of service contractors
• Ensure all association notices are accurate and timely
• Develop and implement a risk management program
• Conduct regular meetings with residents and volunteers
• Accountable for helping with requests in a timely and professional manner
• Build connections and opportunities that maintain a true sense of community
• Perform other duties as assigned
  
  

What We’re Looking For

• Someone who aligns with our vision and values
• Five or more years of onsite community management (HOA) or similar experience
• Robust operational background and understanding of community financials
• Ability to successfully engage on a variety of levels, including speaking and writing
• Effective leadership, organizational, and conflict resolution skills
• Proficient computer skills in Windows environment
• Bachelor’s degree, designations, or certifications in a related field (highly preferred)
• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
• Must pass pre-employment drug screen; driving record, credit and background checks
• CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)
  
  

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
  
  

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

What We Offer

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee Assistance Program
• Optional pet insurance
• Training and educational assistance
• Perhaps most importantly, a service-focused team dedicated to your success!